Shipping policy

Shipping Policy

Where we ship

We ship to addresses in the United States and to select international destinations including Canada, the United Kingdom, EU member states, Australia, Japan, and other APAC countries.

Processing time

Orders are typically processed and shipped within 1–3 business days of order placement. Orders placed on weekends or US holidays will be processed the next business day. You'll receive a confirmation email with tracking info as soon as your order ships.

Domestic shipping (United States)

Standard shipping: 3–5 business days after dispatch.
All US orders ship from our Jacksonville, Florida facility.

International shipping

Standard international: 7–21 business days after dispatch, depending on destination.
International customers are responsible for any customs duties, taxes, or import fees charged by their country's customs authority.
These fees are not included in our shipping rates and are charged separately by your local carrier or customs office.

Tracking your order

Every order includes a tracking number, sent by email when your order ships. If you don't see a tracking email within 5 business days of ordering, check your spam folder, then email us at info@banderosflags.com.

Lost or undelivered packages

If your tracking shows "Delivered" but you haven't received your package:

Check with neighbors and your building's mailroom.
Wait 24 hours — packages sometimes show as delivered before they actually arrive.
Contact your local carrier with the tracking number.
If still missing, email us — we'll work with you to resolve the situation.