Terms of service

Terms of Service

These terms govern your use of banderosflags.com and your purchase of products from Banderos Flags, LLC ("we," "us," "our"). By placing an order, you agree to these terms.

1. Product information

We make every effort to display our products accurately, including colors, sizes, and finishes. However:

Computer screens vary in how they display colors.
Products are made in small batches and may have minor natural variations in wood grain, color, or finish.
These variations are part of the handcrafted character of our products and are not considered defects.

2. Pricing and availability

All prices are listed in US dollars (USD).
Prices are subject to change without notice.
We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or limited inventory.
If we cancel your order after payment, we'll refund you in full.

3. Orders and payment

Placing an order does not guarantee acceptance — we'll confirm acceptance via order confirmation email.
We accept payment through the methods listed at checkout.
You agree to provide accurate billing and shipping information.

4. Intellectual property

All content on banderosflags.com — including logos, designs, photographs, copy, and the Banderos Flags brand — is owned by Banderos Flags, LLC and protected by US and international copyright and trademark laws. You may not reproduce or use this content without our written permission.

5. Customer accounts

If you create an account, you're responsible for keeping your login credentials confidential and for any activity on your account. Notify us immediately if you suspect unauthorized access.

6. Returns and refunds

Our return and refund process is described in our Refund Policy, which is incorporated into these terms.

7. Shipping

Our shipping process is described in our Shipping Policy, which is incorporated into these terms.

8. Limitation of liability

To the maximum extent permitted by law:

Our products are sold as-is, with no warranties beyond those required by applicable law.
We are not liable for indirect, incidental, or consequential damages.
Our total liability for any claim related to a product is limited to the amount you paid for that product.

9. Governing law

These terms are governed by the laws of the State of Florida, USA. Any disputes will be resolved in the state or federal courts located in Duval County, Florida.

10. Changes to these terms

We may update these terms from time to time. The updated terms will be posted on this page with a new "last updated" date. Continued use of the site after updates means you accept the new terms.